Frequently Asked Questions
Q. What am I allowed and not allowed to do with the Mascots2Go Designs?
You may:
◦ You may edit the mascot in any way you like. Use it on any medium with the proper files applied. All mascots on this site are Royalty Free.
You may not:
◦ Resell or redistribute mascots (like this site).
◦ Claim intellectual or exclusive ownership to any mascot, modified or unmodified.
◦ View more info here
Q. What is the difference between the BigBox of Mascots displayed on the site and custom made mascots?
BigBox of Mascots:
◦ These are non-exclusive mascots that anyone can have. Although multiple people may own the same mascot, there is a very small chance that you will find the same mascot on the net. There are more than billion webpages online now.
Custom made mascots:
◦ Exclusive custom made mascots guarantees that you are the only person to own this mascot. Only you will own the unique mascot and will be able to use however you like.
Q. What do I receive when I purchase a mascot on the site, custom or BigBox of Mascots?
After you complete the payment via PayPals secure form, you will receive a confirmation email and a link to download a .zip file of the mascots. *Be sure to check your email and junk mail boxes.*Mascots2Go contains the following:
README pdf, license agreement pdf, samples and files within a folder ready for print and web use;
EPS(Vector)
PNG transparent (best used for websites and with TLC) A folder with solo images and poses.
(layer editing software). If you need help with any of these files please do not hesitate to ask me dave@mascots2go.comPopular graphics programs which support the PNG and or PSD formats include: (click on a link for info)
▪ GIMP
▪ Inkscape
▪ Xara
▪ Accorn
Q. What does EPS mean?
Encapsulated PostScript (EPS) is a standard file format for importing and exporting PostScript (vector) files.
An vector file can contain any combination of text, graphics and images and best used for large print on just about any media. From T-shirts, mugs, vehicles and even billboards!
A number of programs will save or convert text and vector art to EPS format, including: (click on a link for info)
Q. What are the advantages of purchasing a mascot from your site?
The major advantage is price! Not only do you get 100+ mascots for the price of just $27 but Custom made mascots at a price you won’t find anywhere else. The second advantage is time frame: Your new mascots are downloaded right to your computer in seconds. You may also ask for a touch up on any of the mascots for an extra fee.Q. How can I get a custom made mascot?
First visit the Custom Made Mascots section. You may also place your request on the contact page or simply contact me dave@mascot2go.com
Q. Do you provide any printing services with your mascots or could you print some work for me?
Sorry, Mascots2Go does not print mascots for you at this time. If you need files to be printed, your local print shop or any online press site (i.e CafePress etc) is a good place to start. However, if you have no idea what to do or need advise on how to get started or what EPS means you may email dave@mascot2go.com and I can point you in the right direction.Q. What payment method do I use to purchase the BigBox of Mascots or Cusom Made Mascots?
Paypal Merchant Systems is the method of payment. Please contact me if this will be an issue.
Q. I would like to make payment by company check. Is that possible?
Sorry, no. For now I only use Paypal Merchant Systems. I do not accept checks at this time. Please contact me if this will be an issue.
Q. Is there any return policy? In case I decide I don’t like something after I’ve bought it? No. Since I sell online products, I cannot control the future usage of my images, that’s why according to my license agreement I do not do refunds. However, if you have an issue with any of the products on this site, please ask me and I will do my best to remedy the issue. Also, with all custom made mascots, sketches are unlimited until I get it right!Thanks you.
-Dave Sylvester